As a business owner, it’s important to ensure that your IT assets are in good condition, as they play a critical role in the day-to-day operations of your organization. However, with the complexity and scale of modern IT infrastructures, it can be challenging to monitor and manage everything manually. This is where Remote Monitoring and Management (RMM) tools come in.

At Lasetech, we utilize state-of-the-art RMM tools to monitor our clients’ computers and other IT assets remotely. This allows us to keep track of the health and performance of these assets in real-time, identify issues before they escalate into bigger problems, and proactively take action to address them.

Our RMM tools enable us to perform a variety of monitoring and management tasks, including:

1. Asset inventory and tracking – Our tools automatically discover and track all IT assets within your network, including servers, workstations, printers, and mobile devices.
2. Performance monitoring – We monitor critical performance metrics such as CPU and memory usage, disk space, and network bandwidth to ensure optimal performance and identify potential bottlenecks.
3. Security monitoring – We continuously monitor your IT assets for potential security threats, such as malware infections, phishing attempts, and unauthorized access attempts.
4. Patch management – Our tools automate the process of applying security patches and software updates, ensuring that your systems are always up-to-date and protected against the latest security threats.
5. Remote support – Our RMM tools allow us to provide remote support to our clients, enabling us to troubleshoot and resolve issues quickly and efficiently.

At Lasetech, our RMM tools allow us to monitor a wide range of operating systems on our clients’ IT assets. This includes:

1. Microsoft Windows – We have extensive experience monitoring and managing Windows-based systems, including desktops, laptops, servers, and virtual machines.
2. MacOS – Our RMM tools are capable of monitoring MacOS-based devices, providing real-time visibility into performance metrics, security threats, and software updates.
3. Linux – We support a variety of Linux distributions, including Ubuntu, CentOS, and Red Hat, enabling us to monitor and manage Linux servers and workstations.
4. Mobile operating systems – Our RMM tools also support mobile operating systems such as iOS and Android, allowing us to monitor and manage mobile devices and tablets.

By supporting a wide range of operating systems, our RMM tools give us the flexibility to monitor and manage diverse IT environments, ensuring that our clients’ IT assets are always in good condition, no matter what platforms they’re running on.

Overall, our use of RMM tools allows us to provide a high level of IT support and maintenance to our clients, ensuring that their IT assets are always in good condition and functioning optimally. Contact us today to learn more about our RMM services and how we can help your organization.