Privacy Policy
This policy explains how Lasetech Ltd uses personal information submitted through lasetech.co and related enquiry channels.
Who We Are
Lasetech Ltd is the controller for personal information submitted through this website. You can contact us at support@lasetech.co.
Information We Collect
When you contact Lasetech, we may receive your name, company, work email, phone number, number of users, service interest, preferred contact method, message, and any technical context you choose to provide.
How We Use It
We use enquiry information to respond to your request, understand your IT support needs, provide quotations or service information, and discuss relevant remote IT, cybersecurity monitoring, Microsoft 365, hosting, backup, or consultancy services.
Lawful Basis
We normally process enquiry information because it is necessary to respond before entering into a contract, to provide requested services, or because we have a legitimate interest in handling business enquiries. Where optional analytics cookies are used, we rely on your consent.
Sharing And Retention
We do not sell enquiry information. We may use trusted service providers for email, hosting, analytics, forms, or support workflows. We keep enquiry records only as long as needed for business communication, service delivery, security, accounting, or legal obligations.
Chat Widget
This website may use a Microsoft-hosted chat widget to help visitors contact Lasetech. If you use the chat widget, Microsoft may process technical information and the message content needed to provide the chat service.
Cookies And Analytics
Lasetech uses essential cookies and may use optional analytics cookies to understand website usage. Analytics cookies are only enabled after you accept them. See the Cookie Policy for more information.
Security And Compliance
Lasetech takes practical steps to protect enquiry information. Cybersecurity and monitoring services can support security and compliance efforts, but do not replace legal, regulatory, or formal audit advice.
Your Rights
You may have rights to access, correct, delete, restrict, or object to the use of your personal information. To make a privacy request, contact support@lasetech.co.
ICO
The ICO is the UK Information Commissioner's Office, the UK regulator for data protection. If an ICO registration number applies to Lasetech Ltd, it should be added here after confirming the result of the ICO self-assessment.